FAQ
ex baji FAQ — Cricket Betting, Withdrawals and Live Casino Questions
This page has detailed answers to the most common questions from Bangladeshi players about everything at ex baji — from opening an account and betting on BPL matches, to withdrawing money via bKash, playing at live dealer tables, and responsible gaming.
Cricket Betting
Withdrawals
Live Dealer
Responsible Gaming
This page is a complete information resource for ex baji users. Real questions and answers are organised here — how to bet on BPL and international cricket matches, what happens to a bet when a match is stopped by rain, how long a bKash or Nagad withdrawal takes, and whether live dealer games work on mobile. There are also dedicated sections on the responsible gaming guidelines and the 21+ age requirement. If you cannot find an answer, contact our 24/7 support team.
Table of Contents
Betting
BPL and International Matches
ex baji offers more than a dozen betting markets for BPL matches, including match winner, toss winner, total runs (over/under), over of first wicket, top run scorer, and total sixes. All markets for each match are updated before the game in the cricket betting section. The most markets are available in the T20 format.
During a match, odds in ex baji's live betting section update after every ball. Market odds can change after any over or wicket. The odds shown at the moment you place your bet are the ones that apply to it. You can bet while watching live scores or mobile streaming at the same time.
If a match is fully abandoned or declared no-result, ex baji generally cancels the match winner bet and refunds the staked amount in full. However, if the result is determined by the Duckworth-Lewis-Stern method, the bet is settled as normal. Rules for specific markets are detailed in the terms and conditions.
In handicap betting, a market is created by giving one team a virtual advantage or disadvantage. For example, if Bangladesh is given a -5.5 run handicap, Bangladesh must win by 6 or more runs after applying the handicap for the bet to win. This narrows the gap between the two teams' strengths to create more evenly balanced odds.
Yes, ex baji supports multi bets (accumulators). When you add selections from multiple matches or events to one bet slip, the odds are multiplied. Example: if 3 selections have odds of 1.40, 1.50, and 1.70, the combined odds are 1.40 × 1.50 × 1.70 = 3.57 (approximately), giving a return of ৳357 on a ৳100 bet — but if even one selection loses, the entire bet is lost.
ex baji begins the bet settlement process immediately after the official result of a match is announced. Winnings are generally added to your account within a few minutes of the match ending. Live in-play markets are settled right after the specific event they cover, such as the end of an over or a wicket falling.
Safety
Responsible Gaming
Some common signs: betting beyond your budget, placing more bets after a loss to "chase" what you lost, neglecting family or work because of betting, and being dishonest about your betting. If you notice these signs, take a break and check the help information on the responsible gaming page. ex baji also has a self-exclusion option.
If you feel betting is becoming hard to control, contact ex baji's 24/7 support team — they can assist in Bangla. It is also recommended to speak with a health counsellor or a family member. You can request a temporary or permanent account closure through support as well.
As part of responsible gaming, ex baji allows players to set daily, weekly, or monthly deposit limits for themselves. To set a limit, go to your account settings directly or make a request through live chat support. Once a limit is reduced, it takes effect immediately.
No. Casino and betting services on ex baji are strictly for people aged 21 and above. Age is verified at registration and a national ID card or other identity document may be requested at any time. Any account opened with false age information will be cancelled.
Yes, activating self-exclusion blocks account login and also stops all promotional communications. This is done to ensure no tempting messages reach you during your break. The account cannot be reactivated before the exclusion period ends.
No. Each account on ex baji belongs to and is meant only for one individual. Placing bets or managing an account on someone else's behalf violates policy and both accounts may be suspended. If multiple accounts exist within one household, each must use separate details and payment methods.
Withdrawal
Withdrawals
At ex baji, withdrawal requests to bKash, Nagad, or Rocket are generally completed within 1 hour. So regardless of when you request a withdrawal during the day, there is a good chance the money arrives quickly. Before submitting a request, make sure your account is verified and any wagering requirements have been met.
Yes. ex baji's payment system runs 24 hours a day, seven days a week. Withdrawal requests to bKash, Nagad, and Rocket can be made on public holidays or at night, and the usual processing time of within 1 hour still applies. Traditional banking hours do not restrict this.
Yes, withdrawals on ex baji can only be made to a mobile wallet registered in the account holder's own name. Whether using bKash, Nagad, or Rocket, the name and mobile number on the wallet must match the account details. Withdrawals to third-party wallets are not allowed.
To withdraw winnings from a bonus, the wagering requirement must be met. For example, the 150% welcome bonus requires the bonus amount to be wagered 15 times. Example: if you receive ৳1,500 in bonus on a ৳1,000 deposit, the wagering requirement is ৳1,500 × 15 = ৳22,500. Only after meeting this requirement will the bonus balance become withdrawable. Wagering requirements for other promotions apply separately.
The minimum withdrawal amount at ex baji is ৳800. This same minimum applies to all three methods: bKash, Nagad, and Rocket. A withdrawal request can be made at any time when the balance is above ৳800.
Withdrawals are normally completed within 1 hour. If it takes longer, first note your transaction ID and inform the support team via live chat. If a verification process is still ongoing, you may need to submit additional documents. The support team can assist in Bangla.
Live Casino
Live Dealer Games
Teen Patti is a three-card game where each player receives three cards. The player with the highest-ranking card combination — such as a trio, pure sequence, sequence, and so on — wins. At ex baji Casino's live tables, a real dealer is visible on camera and you can also chat with the dealer directly.
Andar Bahar is a simple Indian card game where you bet on one of two sides: Andar or Bahar. The dealer places a joker card, then deals cards alternately to each side. The side that receives a card matching the joker's value first wins the bets placed on it. The straightforward rules make it a good starting point for newcomers.
Yes, ex baji's live casino works in a mobile browser without needing a separate app. Live dealer video streaming runs smoothly on both Android and iOS. A stable internet connection (4G or Wi-Fi) is recommended for the best experience.
Live roulette has two main bet categories: inside and outside. Inside bets cover a specific number or a small group of numbers (higher payout, lower probability). Outside bets cover larger groups such as red/black, odd/even, or 1–18/19–36 (lower payout, higher probability). Live roulette from several studios, including Evolution, is available on ex baji.
Baccarat has two hands: Banker and Player. You bet on which hand you think will win. Statistically the Banker hand has a slightly higher chance of winning, so a winning Banker bet typically has a 5% commission deducted. There is no commission on a Player bet. A Tie bet is also available, though it has a low probability.
Live dealer tables on ex baji have varying minimum bet limits — some tables can be started with a very small amount. The exact table limits are displayed next to each table in the game lobby. The minimum amount to deposit into an account is ৳200.
Have more questions? The support team is always here
If you cannot find an answer on this page, do not worry. ex baji's support team is ready to help in Bangla and English, seven days a week, around the clock. Chat directly via live chat or send an email with your details — both channels offer a prompt response.
24/7 Live Chat
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Email Support
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21+ Only Betting and casino services are for adults only.